Camino is designed for many levels of customer needs. Quickly get up and running with basic workflows and payments or dive deeper with expansive features like electronic plan review and inspections. We’re built and priced to be within reach of small jurisdictions. 

Everything you need...

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Building

planning

Planning

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Business Licensing

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Cannabis

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Events

Online Applications

Provide every applicant a list of the forms, fees, and documents that are required for their project and accept online applications through our online portal.

Plan Review

Conduct digital plan review in Camino and track multiple review cycles. Plan Review in Camino works with or without an integration.

Inspections

Applicants can request or schedule inspections online through Camino. With Virtual Inspections, inspectors can access project information and log inspection results in the field.

Code Enforcement

Manage code enforcement cases for your agency with Camino’s online citizen portal.

Online Applications

Provide every applicant a list of the forms, fees, and documents that are required for their project and accept online applications through our online portal.

online-applications

Plan Review

Conduct digital plan review in Camino and track multiple review cycles. Plan Review in Camino works with or without an integration.

plan-review

Inspections

Applicants can request or schedule inspections online through Camino. With Virtual Inspections, inspectors can access project information and log inspection results in the field.

inspections

Code Enforcement

Manage code enforcement cases for your agency with Camino’s online citizen portal.

code-enforcement

... Plus so much more.

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Intelligent Applicant Portal

Camino’s application portal looks and feels like all the cutting-edge software your customers love. Use our Development Guide and GIS engine to help applicants through the process and ensure accuracy.

We offer a 100% online, simple experience for information gathering, payments, change requests, inspection scheduling, document issuance and more.

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The County of Santa Cruz

“The web portal improved our ability to better serve our customers. It made the process of obtaining a non-retail license clearer, the ability to understand what could be permitted on a parcel more transparent and the submission of an application more streamlined.”

— Santa Cruz County, CA

Ensure Accuracy and Consistency

With Camino you never need to worry about whether your process is being followed correctly. We have automation infused throughout the software to make sure the right steps happen in the right order.

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Smart Application Checklist

Using Camino’s GIS-powered Development Guide, you can ensure that every applicant knows exactly which documents and forms to submit with their application. It’s all presented through an approachable checklist.

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Dynamic Workflow

Each application type can be configured with a tailored workflow that makes sure every correct step is followed. And our workflows are dynamic, meaning it’s easy to add or remove requirements as project details change.

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Keep Everyone Up to Date

When there are a lot of moving pieces to a project, it’s important to keep people in the loop. Camino has thoughtful notifications built in to the system to make sure you and your applicants never miss an update.

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Automatic Notifications

Every time an application is submitted or updated, we’ll send a notification to the applicant and any staff involved. You can choose who gets the notifications and when.

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Automatic Assignment

Set up auto-assignment rules for review staff and inspectors. They’ll automatically be notified and have a task assigned when a project reaches the right stage.

Communicate In One Place

Relying on email and phone calls means that a lot of important informations doesn’t get logged in your system.

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Built-In Messaging

We’ve built in a messaging system that lets you communicate directly with applicants without leaving Camino. All the history is preserved.

Message Templates

Message Templates

Sending the same messages over and over? Save your common templates in Camino and easily pull them into messaging whenever needed.

Seamless Collaboration

Camino has project management tools built in, so your team can easily get work done. Assign tasks, modify workflows on the fly, and more.

Task Management

Task Management

Assign and complete internal tasks to manage your daily workflow.

Projects

Projects

Group multiple Submissions into projects to organize work for your team.

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"Camino is one of the best software applications I have used. The staff are extremely responsive, helpful and work hard to meet our ever changing needs. I would highly recommend it to any company or City looking to jump into the digital application world for the first time."

— Alameda, CA

saratoga

“Prior to Camino, our permitting system had very little value-add to benefit the public, whereas Camino's primary benefit is to the public. We are providing better customer service without expending staff time.”

— City of Saratoga, CA

Manage Your Field Work

Camino comes with lots of features to help you manage inspections, from scheduling to recording results in the field.

Easy Scheduling

Easy Scheduling

If you want, let your applicants request or schedule inspections online. Your inspectors have ultimate control of their calendar and can make adjustments as needed.

Video Inspections

Video Inspections

Don’t want to drive all the way out to a site? Camino has virtual inspections built right into the platform - just click a button and start a live video session right away.

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Reporting, Across the Board

We make it easy to find the information you need within Camino in seconds. And if you need more functionality, you can always plug in your favorite reporting engine.

Custom Views

Custom Views

Easily search or filter submission data by any field in the system, then create saved views that you need to come back to frequently.

Activity Feed

Activity Feed

Coming into a project late and need to get up to speed? Every submission in Camino keeps a detailed, running log of every message, update, and milestone. You’ll know exactly who did what, when.

Surprisingly Easy to Implement

Setting up a new permitting or licensing system can be daunting. We’ve made a ton of investments to ensure you have a smooth and stress-free process.

configuration

All configuration is done through a visual, no-code interface that's quick to learn. Our users frequently build and launch their own Guides in a matter of days.

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Using our Network Search library, you can bring in content and rules from other agencies around the country. No need to redo work that somebody else has already done!

customer-success

Our experienced implementation team is there to assist you the entire way. Our customers love how supported and guided they feel through the entire process.

Integrate Quickly

Camino offers a robust API that makes it easy to connect with your other important systems.

GIS

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Plan Review

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Payments

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Documents

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Reporting

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“Honestly, it was a lot of fun. I am the lead staff person for Camino in our office, and I was able to customize and build out our processes in Camino without frustration due to the ease-of-use that the back end of the software provides.”

— City of McKinney, TX

Uncover Development Trends

Because all Camino software incorporates our Development Guide, you can set up an online portal for applicants to do research months before they ever apply for their project.

We make that data available to you through a powerful map report that will let you spot future and current development trends. Stay ahead of growing workloads and share reports with leadership.

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Schedule a demo with us today to get started.

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